Each piece is made by hand and on demand in my studio in Brooklyn, New York. Because of this, please allow up to 15 business days for production. This timeframe does not include shipping. For the most accurate delivery updates, I recommend referring to the tracking information sent to your email.

Shipping costs are automatically calculated at checkout and clearly presented before payment, so you can review and approve them before completing your order. For orders shipped outside of the United States, customs duties or import taxes may apply. These charges are the responsibility of the customer.

At Fleur de Peau, I accept returns within 10 days of delivery in the event of a confirmed defect. If you experience any issue with your order, feel free to contact me at carlayoubi@gmail.com,I will be happy to help you!

Please keep in mind that each piece is handcrafted. Subtle variations, imperfections, and unique details are part of the nature and beauty of handmade work, and makes each piece unique.